Account

Profile, organization and members, subscriptions, balance, partners, API keys, notifications

• Account overviewWhat the shared account at hi.datool.ru is, which tabs it has, how to switch organizations and what the Overview tab shows
• Profile and sign-inPhoto and name, changing your email and password, signing in with Yandex ID, MAX and VK ID, and security emails
• Organization and membersPersonal space and teams, roles, seats by plan, invitations, member access, archive and leaving an organization
• Subscriptions, packs and company detailsThe “Subscriptions and billing” tab, buying a plan from the balance or by card, changing tiers, packs and extra seats, company details
• Balance and top-upThe organization's balance, what it consists of, topping up by card and other methods via YooKassa, payment results, receipts and refunds
• Promo codesWhat kinds of promo codes there are, where to enter them, who activates them and which restrictions and rules apply
• Partner programHow to join, links and partner code, 20 % of every client payment, hold period, payout to balance or bank account, statistics and rules
• API keysThe “API keys” tab: plan and request usage, issuing and revoking keys, “Read and write” permission, webhooks and first steps
• Notifications and the main botEmails, the MAX main bot — digests and alerts, bot commands, email language and the list of all service emails
• SupportHow to contact support, report an inaccuracy in channel or post data, and where to find contacts and legal documents